Easy process , 10 minutes and your on your way
Great service and the trucks are brand new at this location!
As nice as the staff can be, the customer service is horrible. I arrived at 630pm in order to pay my monthly rent for a unit, there was one other person ahead of me and one person being helped. A third person came in to purchase some rope, walked right up to the desk and said "I just wanna pay for this" the gentlemen behind the counter, obliged him as the other customer and myself were made to wait. I spent 25 minutes in there just to pay a god damn bill. I will be moving storage facilities and giving my business to a different company.
The receptionist asian guy on front is so unwelcoming and rude.
This was by far the worst u-haul we have ever dealt with. We had made all the arrangements and done all the paperwork the day before we were scheduled to pick up the truck. When we arrived, the lone clerk was dealing with another customer. They went out to get their truck and we were left standing there for about a half an hour. Turns out their truck was dirty and needed to be cleaned. To be honest, we weren't all that upset at first but as the time dragged on and his apparent lack of concern for us became apparent, we began to get a little peeved. He was totally unapologetic when he finally returned to look after us. But, we needed a truck so we proceeded.When we brought the truck back a few hours later the real fun started. It took the same guy over a half an hour to process a $20 payment. He couldn't figure out how to work his debit machine. After about 20 minutes we asked him if he could get a manager to figure it out because he had already wasted so much of our time. He identified himself as the manager. We gave him a $20 bill instead of the debit card and it took him over 10 minutes to process that payment.When we voiced our concerns about how much of our day had been wasted he couldn't care less. I will still deal with U-haul but will never return to the Inkster location. Do yourself a favour and head to the U-Haul on McPhillips instead. They are polite and efficient.To add insult to injury, they ran the full charge later on the credit card we used to book the truck even though we paid the bill in cash. Is this more incompetence or is it theft?
U-Haul Moving & Storage of Inkster Park is a Canadian Storage based in Winnipeg, Manitoba. U-Haul Moving & Storage of Inkster Park is located at 1675 Inkster Blvd, Winnipeg, MB R2X 2W7, Canada.
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