Called to see if someone could come out and take a look at my leaky faucet. The guy was rude and asked me if I knew what day it was and what time it was....he said he would charge me double, even triple. Ridiculous.
Howell Mechanical replaced our hot water tank, and they worked quickly and professionally. Highly recommended!
Our furnace was cutting in and out on a cold Saturday morning. Called after 8am and had Brad out by 9:45am. He was great with our dogs, very knowledgeable, and patiently answered all my questions. He also noted some other potential issues to watch for, although there was no pressure or up selling. Would highly recommend!
What started out as a simple $130 condo shower valve replacement ended up in over $1,500 in repairs which included repairing a large hole in the wall, cut out for replacing a partition stop valve and replacing a damaged piece of PEX main line. The partition stop was apparently not operational, so we needed to shut off the main water and send notices to other affected units. Once the shower valve was replaced, and the water main turned back on, the plumber noted a leak within the wall. The partition stop was replaced, but days later there was still a leak and it was determined that the main PEX line was fractured. We were led to believe that any " in wall repairs" at my mom's condo would be a condo management cost but in the end, we ended up with the bill (a long and convoluted story in dealing with the condo board and management company who originally received and paid the plumbing bill and then told us it was our responsibility based on their interpretation of the bylaws, interest charged, threats of placing a lien on the unit, etc.). The condo building is less than 15 years old. Howell's position...and I quote... "It is our position that due to the age and severe degradation of the pipe we were required to repair the failed piping and valves. Failure to do so on our part would have opened us up for future liability damages". Severe degradation??? From the web.... The life span of PEX tubing can vary based on frequency of use, water quality and water temperature and has an average life expectancy of 40-50 years. Howell apparently does a lot of work for the condo management company and therefore are reluctant to stick their necks out on taking responsibility for fracturing the pipe or backing us up that any in wall repairs are typically a condo association cost. Have crossed out Howell Mechanical off of our service provider list for any future work. Very disappointed.
This company is very knowledgeable and transparent with their business dealings. They came out to do a quote and gave me a number of different options for doing what I needed done depending on how much money I wanted to put in and what I wanted it to look like when it was finished. I will definitely work with this company in the future!
Howell Mechanical is a Canadian Plumber based in Winnipeg, Manitoba. Howell Mechanical is located at 1364 Spruce St, Winnipeg, MB R3E 2V7, Canada.
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