Found a friendly lost dog wandering in our neighborhood. We asked if they could keep him for the night until he could go to the shelter in the morning. We were told "we take patients not strays". If they can only provide care to paying customers and not vulnerable animals, we would not feel comfortable taking our own pets here. We took the dog to a different animal hospital who was happy to help him out.
I spent two whole hours here! Waiting outside the room for an hour, then waiting inside a room for another hour! They never even bothered to check up on us. Theyve Attended treatments to others and never bothered to check my dog.. I HIGHLY RECOMMEND NOT COMING HERE!
Last week my pup got spayed and the vet we took her to did not put her cone on for us. Long story short, when we were ready to put it on her as she was starting to be more alert and try to pick at her cut, we COULD NOT get it on for the life of us! 3 adults! She was terrified of the cone and is a shepherd mix so after a couple hours of trying and being so frustrated, I brought her to your vet. Not only did you guys help us out (I must have looked so stressed), but you did not even charge for helping get the cone on which is not something that happens a lot these days. Thank you so much for helping a stressed fur mom out, we're so grateful! :) Attached a photo of how angry she was once you guys got it on for me. However I was happy!
First thing I did when I got here was say "is my cat's situation an emergency or am I able to come back later this week?" And they quickly brought me into a room so my cat could be seen right away. The vet printed off an "estimate" and pointed at two prices, which would be just shy of $100. I chose to have it done, as I didn't have enough for everything they wanted to do since I was getting paid later in the week. After completion they say I owe them over $200. Failed to explain to me some $75 fee and $23 medication and taxes. I told them I can't pay for this today, but I can give them money tomorrow. It wasn't good enough. I talked to another vet about the situation and he simply leaves the room and doesn't come back. I had no idea what I was supposed to do and I waited over an hour after that appointment and talked to several people. Finally someone gives me a form to do a payment arrangement. Why did it take so long to provide me with this option? Why are your staff not aware of this? Why are you giving me an estimate when the actual total is twice as much?
MUR has had the pleasure of working very closely with PVHS. The doctors are very thorough, the staff are so great, and the clinic is so accommodating. We look forward to many more years of rescuing animals in need with your assistance!Anyone complaining about paying for veterinary care seems to be forgetting that veterinary clinics are businesses, and businesses have expenses, including paying salaries for extremely hardworking staff who need to put food on their tables for their families. The equipment used to save the lives of your pets arent cheap.
Pembina Veterinary Hospital is a Canadian Veterinary Care based in Winnipeg, Manitoba. Pembina Veterinary Hospital is located at 400 Pembina Hwy, Winnipeg, MB R3L 2E7, Canada.
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