Amazing customer service! I was issued a ticket due to a parking meter not working (it wouldn't take my bill).I explained to the customer service rep that this was the case and she voided my ticket! Amazing!!!
Outstanding customer service. Emailed them when I wasn't certain about parking in their lots outside the Human Rights Museum / The Forks area on a Saturday. I had ended up paying prior to be safe, but found out I didn't need to. They offered a full refund with receipt and an in person visit. Very friendly interaction via email and onsite in person.
Just tried to call and pay for parking and was told "we don't take payment by phone unless there is a problem with the meter. The meter takes credit cards, so you can pay there". I explained I have paid by phone at least three other times, recently, and was told no, as they don't take payment by phone. Not sure...but I am pretty sure she just called me a liar. So, maybe I should call my credit card company and identify credit card theft, as I am fairly certain I have credit card payments for FNP Parking, which were processed over the phone. Way to go FNP....customer service at its best!
FNP Parking is a Canadian Parking based in Winnipeg, Manitoba. FNP Parking is located at 130, Union Station, Main St, Winnipeg, MB R3C 1A3, Canada.
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