Where do I even begin. Save your family the time, money, and frustration from dealing with Thomson. They were late to transport the body to the funeral. They forgot the easel for my sister's photo and had to return to the funeral home to get it. There are no supervisors or managers to speak with. So if your funeral director delays or doesn't know what to do, they will not put you through to no one else other than that incompetent funeral director. We were trying to send my sister's body to Australia for burial. The funeral director was so useless, our family had to make the calls and do all the legwork and prompt her on how to do her job. We were told on what day the body would be transported. This was over a week after the funeral simply because they were too lazy to send the proper forms to the consulate. We had booked our flights, got time off work, we're ready to go. Then this same funeral director says the body doesn't fly until Wednesday, delaying it again. We essentially will have to bury my sister 2 weeks after her funeral, not due to international regulations or processes on the Australian consulates end, but simply because of Thomson not doing the work until we call them and ask them to submit forms they already have. I'm only telling you true facts. I pray no family has to endure what we did. Do not go with Thomson.
During a trying time for our family there were numerous delays. We were constantly informed that regulations were preventing movement yet our own research and the manager were a lot more component and found the director was very lacking in knowledge and only seemed to put effort in once we provided direction or asked for information. Not what you expect during the hardest moments you have to go through. They have a plaque stating 100% service guarantee but we were disappointed at every turn, from the exorbitant costs to the lack of support. No family needs to go through extending the pain as it was to ours.
Thomson In the Park Funeral Home and Cemetery is a Canadian Funeral Home based in Winnipeg, Manitoba. Thomson In the Park Funeral Home and Cemetery is located at 1291 McGillivray Blvd, Winnipeg, MB R3T 5Y4, Canada.
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